Privacy Policy

Effective Date : March 1, 2024
Announcement Date : February 27, 2024

Redbrick (“Company”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with applicable privacy laws, including the Personal Information Protection Act of the Republic of Korea. This Privacy Policy outlines how we collect, use, store, and protect the personal information of users (“you”) who access or use our AI content creation services.

1. Purpose of Personal Information Collection and Use

We collect and process personal information for the following purposes and do not use it beyond these unless we obtain your separate consent or are permitted by law:

Member Management & Service Operation

  • Verifying user identity and confirming intent to register

  • Providing, maintaining, and improving user accounts and service features

  • Responding to inquiries, processing complaints, delivering service notices

  • Preventing misuse, fraud, or identity theft

  • Maintaining records for dispute resolution

Service Enhancement & Research

  • Analyzing service usage, debugging, performing quality assurance

  • Developing new features and improving performance

  • Conducting statistical analysis of user behavior

AI Training (with Public or Lawful Data Only)

  • Improving AI model performance using publicly available or de-identified data

  • Ensuring data is processed with appropriate safeguards and necessity standards

Marketing & Advertising (Optional)

  • Sending news, offers, and promotional materials

  • Delivering personalized ads based on your usage behavior

  • You can opt out at any time through your account settings

2. Categories of Personal Information Collected

We collect the following types of information:

Required Information

  • Username, nickname, encrypted password, UID

  • Service usage history, in-app purchases, and payment history

  • Automatically collected: device information (model, OS version, browser), access records, IP address, cookies, service logs

  • Affiliated service login data: ID or token from Google, Apple, Kakao, Discord, etc.

Optional Information (Optional fields do not limit service access)

  • Profile image, email address, phone number, gender

  • Social media account links

  • Blockchain wallet address

Paid Services

  • Credit card payment: partial card number, card issuer

  • Mobile payment: phone number, transaction ID

  • Bank transfer/refunds: account number, account holder, refund email

  • Cash receipt issuance: phone number, receipt ID

3. Retention and Deletion Period

We retain personal data only for as long as necessary to fulfill the purposes outlined above or as required by applicable law:

Data Type

Retention Period

Redbrick account

Until account deletion (Discord-linked: 6 months after)

Marketing communications

Until you opt out

E-commerce records (under law)

Up to 5 years

Access logs (under communications law)

3 months

If data must be stored beyond the original retention period due to legal obligations, it is stored in a separate secure environment.

4. Data Sharing and Outsourcing

We may outsource the processing of certain data to trusted service providers (e.g. cloud hosting, analytics, payment processors), ensuring they comply with relevant laws via written agreements. In emergencies (e.g. natural disasters or public health threats), we may share necessary information with government authorities without prior consent, as permitted under official emergency privacy guidelines.

5. Provision to Third Parties

We do not share your personal information with third parties unless:

  • You have given informed consent

  • Required by law enforcement under legal procedures

  • Necessary for service billing, dispute resolution, or fraud prevention

  • De-identified and shared for statistical or research purposes

  • Contractually required but technically difficult to obtain consent

6. Destruction of Personal Information

Personal information is securely destroyed when it is no longer needed or after the retention period ends:

  • Electronic files: permanently deleted using secure methods

  • Paper documents: shredded or incinerated

  • If legal retention is still required, data is stored in a separate database

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and deliver personalized content.

  • Purpose: Maintain session info, save preferences, show relevant ads

  • Your Choice: You can accept or reject cookies via browser settings

  • Note: Disabling cookies may affect site performance or login-based services

8. Security Measures

We implement the following to keep your information secure:

  • Restrict access to personal data and conduct regular employee training

  • Encrypt data in transit and at rest

  • Maintain access logs and monitor for unauthorized access

  • Use anti-virus, firewall, and intrusion detection systems

  • Store data in physically secure, access-controlled locations

9. Rights of Users and Legal Guardians

You (or your legal representative if under 14) may:

  • Access, correct, or delete your personal information

  • Withdraw consent to processing at any time

  • Request account deletion or restrict data use

We verify identity before processing such requests and respond without undue delay. Certain legal exceptions may apply.

10. Privacy Contact Information

If you have any questions or complaints about this Privacy Policy, please contact us:

We will respond as quickly as possible.

11. Dispute Resolution and Legal Recourse

If you believe your personal data rights have been violated, you may contact:

  • KISA (Korea Internet & Security Agency): privacy.kisa.or.kr, ☎ 118

  • Korean Personal Information Dispute Mediation Committee: kopico.go.kr, ☎ 1833-6972

  • Cyber Crime Unit - Prosecutors’ Office: spo.go.kr, ☎ 1301

  • Cyber Bureau - Korean National Police: police.go.kr, ☎ 182

12. Changes to This Policy

We may revise this Privacy Policy to reflect changes in law or our services. Significant changes (e.g., new data types collected) will be announced at least 30 days in advance.

At Redbrick, your privacy and trust are our highest priority. We are committed to building AI services that are transparent, responsible, and secure.